2021

October 2021 - Want To Make Sure Your Business Is Protected From A Data Disaster?

Cyber attacks on businesses are on the rise.  93% of all businesses-that don’t have a disaster recovery plan in place when they experience a data disaster- go out of business within a year of disaster? Do you have a disaster recovery strategy?  We list three steps your business can take to create one that works for you and your employees.

Cybersecurity training is an important tool to combating cyber criminals.  Here at Computer Depot Business Solutions, we began recommending an advanced cybersecurity education and training plan a few years ago to help business staff stay secure.  Congratulations to this quarter’s cybersecurity hero Stephen Blackstock from Remote Area Medical.

It is almost Halloween time and everyone is planning their costumes.  Dressing up your dog for Halloween is a fun idea, and there are lots of costumes available.  Just make sure your dog can tolerate it.

Cybercriminals and hackers are constantly inventing new ways to infiltrate your company, steal your assets and disrupt your life.  The only way to stop them is by constantly educating yourself on how to protect what’s yours.  Computer Depot Business Solutions provides a weekly tech tip that is sent to your email.

Computer Depot Business we are your IT Services, IT Solutions and IT Provider serving small businesses in Knoxville, Sevierville and surrounding counties for over 20 years.

September 2021 - Making & Keeping Customer Connections In A Digital Era

Make the value that you give your customers so high it doesn’t matter what the price is. Based on the experiences your brand consistently delivers, your customers should have no idea what your competition charges.

Two ways you can use data to improve your business

Do you make data-driven decisions? A survey by Mention, a social media and brand monitoring company, showed that less than 15% of businesses rely on data for day-today operations.

Building A Virtual Team

As many businesses found out this past year and a half, miscommunications happen all the time when any part of the team is working virtually or apart.

August 2021- Dog Days Of Summer Can Wreak Havoc On Your Technology

Every piece of technology you use is susceptible to heat damage. Sometimes they overheat due to internal issues. Maybe they’re processing a lot of data. Or maybe the internal cooling system isn’t enough. But they can also overheat due to external issues, such as high summer temperatures and inadequate air conditioning

Spam in Your Phone’s Calendar

Have you ever glanced at your phone's calendar and seen a "reminder" to enter a sweepstakes or an invite to some event you've never heard of? Welcome to calendar spam. Spam can strike from anywhere, not just our inboxes or in unwanted phone calls. Calendar spam can be particularly bothersome, especially if you receive alarm reminders.

A Different Kind of Hygiene

During the first months of the pandemic lockdown, spam messages increased more than 20-fold. Scammers like to leverage a hot topic to spread misinformation and lure in a vulnerable audience through email, social media and messaging applications. Cybercrime continued to rise dramatically throughout 2020 and into this year, and we began to hear a lot about how people needed to be aware of their "cybersecurity hygiene," something we’ve been preaching for years.

July 2021- How To Take Your Business To The Next Level.

You have your eyes set on acquiring new customers. You’re ready to take their business to the next level. The challenge, however, is getting to that next level. If you do a web search on how to grow your business, you’ll find more results than you know what to do with. It can be frustrating and overwhelming. This month, we’re here to take away some of that frustration and share a few ideas on how you can use technology solutions to put together a growth strategy that works for your business, its needs and your overall goals. There are for areas where technology really shines: automation, access, engagement and security.

Are you in the cloud yet? Some businesses have tried to avoid the cloud. There are lingering fears that cloud-based services aren’t as secure as their non cloud counterparts. However, cloud services are more prominent than ever, and service providers are fully aware that they must meet the IT security needs of today.

Tennessee sales tax holiday is coming up at the end of the month. We encourage you to save y our hard earned money and time by pre-ordering your Tax Free Computer early, good on all new or used computers and laptops priced $1500 or less. Don’t forget, all of Computer Depot new laptops and desktops come with a 3 Year Warranty on parts and labor, services right here, in our stores.

June 2021 - Employees your biggest vulnerability?

The best way to overcome the human weakness in your IT security is education. An IT security policy is a good start, but it must be enforced and understood. Employees need to know what behaviors are unacceptable, but they also need to be aware of the threats that exist. They need resources they can count on as threats arise so they may be dealt with properly. Working with an MSP or IT services firm may be the answer - they can help you lay the foundation to turn this weakness into a strength. Computer Depot Business Solutions works with small businesses in Knoxville, Sevierville and surrounding counties to help prevent problems caused by employee error.

May 2021 - Cyber Security Policy

A cyber security policy is a must have for a business.  The policy should set out expectations, lay out rules and give employees the resources necessary to put the policy to work.  Your employees represent the front lines of your business’s cyber security defense.  Computer Depot Business Solutions is your go to company for IT Support and IT Solutions in Knoxville, Sevierville and surrounding counties small businesses.

Hackers love when people work from home.  With employees working at home, many companies have issued employees guidance on how to establish home internet security.  We go over three things to remember with employees working from home.

Zoom burnout is real, but with remote work becoming more prevalent than ever, it’s here to stay.  We provide things you can do to stop it in its tracks.

April 2021 - Remember this Computer Virus?

The Core Value Equation: Your core values are the most valuable asset you have. You and your employees should all be on the same page. Core values are something that should be the basis on how your business is ran. Don't let them just be words on paper. Give them real meaning!

Do you remember the Melissa virus? Melissa used the computer's Outlook installation to email the first 50 addresses in the user's address book, spreading the virus quickly. The lessons learned from the Melissa Virus led to increased awareness of cybersecurity dangers. Contact Computer Depot Business today to discuss our Virus Guard service.

Why you need to unplug every once in a while- What are the benefits of unplugging?

March 2021 - Not all IT Providers are created equal

Looking to hire an IT Services Provider? Not all IT providers are created equal. Here are the three questions that you need to ask before you hire them.

Everyone wants to know that they are important to you. Take the time to express your gratitude toward your employees. We go over 4 ways to express gratitude to your employees.

Cybersecurity training is something that everyone should take at least once a year. Computer Depot Business feels so strongly about it, we have now it to our IT services package.

February 2021 - Working Remotely

A record number of businesses said goodbye to the traditional in-office work model in 2020 and it is continuing into 2021. We provide you with three important ways to keep cybercriminals away while your employees are working from home.

Who's watching the watchers? On the heels of the SolarWinds breach, Computer Depot Business explains the procedures that we have in place to protect your business and your data.

7 reasons why to choose us as your It Services and It Solutions provider for
the Knoxville and Sevierville area.

January 2021 - Outdated technology

We list four ways outdated technology can take a toll on your business. What are the gaps in your IT security? Working with a dedicated IT Services provider can help bring your business back to speed. Computer Depot Business can help you mitigate some of the cost that comes with upgrading your technology.

More people are working remotely than ever before. Many businesses had to make a huge shift in 2020. At the same time, cybercriminals used the shift to attack as many people as possible. Because businesses had their hands full getting their teams set up for remote work, IT security slipped through the cracks. If your employees need to access your network, security MUST be in place, and that includes the use of a VPN.

2020

December 2020 - 4 Critical Cyber Security Protections

Did you know the average website is attacked 94 times every day? As cybercriminals become better equipped with more advanced technology, that number will increase. Small-business websites (and small businesses, in general) are the most at risk for attack.  We list the 4 critical cyber security protections that EVERY business must have.  Do you have the appropriate It Solutions and IT Services to help protect your company?  Computer Depot Business Solutions is here to help.

As work situations have gone remote, e-mail has become even more vital for communication. So make sure your e-mail habits are good.  What are the 4 best e-mail habits for you to use?

Looking for ways to motivate your team?  We give you 4 ways to incentivize great work from your team.

The one thing that 2020 taught us is to look for new ways to bring in revenue.  There’s always more than one way to successfully generate revenue and now more than ever it is time to get started exploring options.  We give you three different ways to bring in new revenue for your business.

November 2020 - Don’t Make This One Mistake

How do you handle network issues? If you’re like most small businesses, you wait until something breaks or goes wrong before getting an IT services company on the phone. At a glance, it makes sense. Why pay to fix something if it isn’t broken? Sadly, this way of thinking can do more harm than good, and it has taken many businesses out of commission. It is time to be proactive and call Computer Depot Business Solutions for your IT Solutions and It Services for Knoxville and Sevierville and surrounding counties small businesses.

Becoming a pro at videoconferencing from home.  At the start of the year, most of us weren’t prepared to take video calls at home. We just didn’t have the right setup. Now we’re practically at the end of the year, and we’re out of excuses! We give you four videoconferencing quick tips to transform into a videoconferencing pro.

October 2020 - The #1 Mistake Your Employees Are Making

We all make mistakes. It’s a fact of life. But as we all know, some mistakes can have serious and lasting consequences – especially when it comes to business, cyber security and the constant cyberthreats that are out there.  You need to have a strong training program in place to make sure your employees stay up-to-date. But you don’t have to do it yourself. Computer Depot Business Solutions can help. Along with your team, let’s protect your business together.  We are our IT Solutions and IT Services provider for small businesses in Knoxville, Sevierville and surrounding counties.

Think positively, raking leaves is not a chore, it’s exercise.  Variety is not only the spice of life, it's close to inspirational when it comes to regular exercise. Especially when you don’t have to mask up and head to the gym. So here it is, the exercise you can get during this time of the year: Raking leaves.

September 2020 - How Cybercriminals Attack Your Network

If you own a small business, your business is a target for hackers. According to a report by 4iQ, a cyber security analyst firm, from 2017 to 2019, there was a 424% increase in the number of attacks on small businesses.  We go over some sneaky ways cybercriminals can attack your system.  When you work with a dedicated IT security company, they take care of you. They can monitor your network 24/7 and make sure the bad guys don’t get in. They can make sure your data is backed up to a secured server so that if anything does go wrong, you don’t lose a beat. They can even provide you with round-the-clock support should you have any questions or concerns. It’s a surprisingly easy and costeffective way to protect your business and to put the cybercriminals in their place. Computer Depot Business Solutions are your IT Solutions and IT Service provider for small businesses in Knoxville, Sevierville and surrounding counties.

August 2020 - This can cost you BIG!

These days, it’s easy to take technology for granted. It just seems like everything works so well. If things are working well, why spend more on things like data monitoring or secure cloud storage?

Here’s a startling fact: a lot of business owners take this approach to network security. They might think, “This will never happen to me,” when it comes to data breaches, malware and hacker attacks. While they might be great at running their businesses, they may end up skimping on their IT security.

When you don’t take IT security seriously or you’re cheap with your technology, it can end up costing you BIG in the end. Work with an IT security company that will work with you to protect your business the right way – and help you avoid scenarios just like these.

Working at home presents a completely new experience for many workers. Despite years of companies experimenting with telecommuting, nearly 49% of workers say they are working at home now and it is an entirely new experience, according to a recent study. Additionally, 56% are using their own personal computers and 23% don't know what security they have in place for their devices. The difference is that before covid, even the 51% of employees who have worked remotely before, mainly only did so occasionally.

Cyber attacks have increased exponentially with the number of devices being used by remote workers. If you need help keeping your network safe now or in the future, we can help. Call us today. 865-909-7606.

July 2020 - How To Avoid Getting Hacked

Cybercriminals are always looking for new ways to steal data and make a buck at the expense of someone they’ve never met. They don’t care if they ruin someone’s life or destroy a business in the process. This is why it’s so important to stay up-to-date with the latest technology. Cyber security threats are constantly evolving. If you let your software or hardware – or both – fall behind the times, then you put your business at serious risk. Five years ago, your malware protection might have been the best on the market. If you haven’t updated since then, you need to change that.

We provide 3 questions that you should ask that will improve your productivity in your business.

June 2020 - The #1 Thing You Can Do To Prevent Being Hacked

There is one thing many small businesses do that puts them at risk for a cyber-attack. They take a reactive approach to IT security. They wait until something bad happens before they do anything.

Unfortunately, we live and work in a time when you can no longer be reactive to cyberthreats. Practically every small business is connected to the Internet and relies on a network to function. It’s the digital world we live in. We have to deal with hackers, data loss, equipment failure and everything else that goes with living in that digital world. We can help you,  call Computer Depot Business Solutions for your IT Solutions and It Services for Knoxville, Sevierville and surrounding counties small businesses.

Do you save your passwords in your browser?  This is NOT a secure way to store passwords, and it puts you to major risk.

May 2020 - How To Stop Cybercriminals

The problem is that cybercriminals and hackers know there’s no better time to strike than during a global crisis. In fact, they are working overtime to craft new malware while the rest of us are trying to manage how our lives have been turned upside down. While you are so focused on your business, these cyber thugs are finding new ways into your IT network so they can steal data and passwords, compromise your clients’ private information and even demand large ransoms. Not to mention, trying to get their hands on stimulus money.

The One Group That Loves People Forced To Work At Home: Hackers During the current crisis, with employees working at home, many companies have issued employees guidance on how to establish home internet security. It's guidance worth following. We give you three things to remember.

Contact Computer Depot Business Solutions for IT Solutions and It Services for Knoxville, Sevierville and surrounding counties.  We are partners with: Lenovo, Microsoft Certified, Sophos, Intel Technologies, HIPPA Secure Now, Seagate Certified, Xerox Business, and Cytracom Business.

April 2020 - What You Need To Know

If you have found yourself massively disruptive and scrambling to figure out a way to keep things going during this pandemic, you are not alone. Whether your business is considered essential or nonessential, you are undoubtedly trying to figure out a way to protect yourselves, your family, and your employees, all while trying to keep your business up and running. If that isn't stressful enough, the fact that you are still a target for hackers, scammers, and cyber criminals is almost unbearable. Here's the kicker these criminals are loving all the chaos and are counting on hitting it big when you are most vulnerable. The reality is, they don't need malicious code or advanced hacking skills to get what they want. Many of them are simply going to go through your own employees who are also distracted and vulnerable and put your network at risk.  We can help your,  call Computer Depot Business Solutions for your IT Solutions and IT Services for Knoxville, Sevierville and surrounding counties small businesses.

March 2020 - Clear Signs You’re About To Get Hacked

Do you use the same password for everything? If you do, you’re not alone. We all have bad cyber habits, whether it’s reusing passwords or connecting to unsecured WiFi. These habits can make it easy for hackers to steal our personal information and use it for their own purposes – or they can sell it on the dark web for an easy profit.

These are habits you have to stop right now – and habits your employees need to stop too. After all, good cyber security practices are a group effort! But using the same password for everything or using simple passwords aren’t the only things that are going to get you into trouble. Here are three more clear signs you’re setting yourself up for a breach.  Contact us today.

February 2020 - Top 3 Ways Hackers Will Attack Your Network

You might read the headline of this article and think, “That has to be an exaggeration.” Unfortunately, it’s not. Every single day, small businesses are targeted by cybercriminals. These criminals look for vulnerable victims, then attack.

This is the world we live in today. It’s one where cybercriminals regularly take advantage of small businesses. Why small businesses? They’re the favorite target of hackers, scammers and other cybercriminals because small businesses have a bad habit of NOT investing in cyber security.

Hackers have many methods they use to break into your network, steal data or put you in a position where you have to pay them money to get your data back. They use a combination of software and skill to make it happen. Here are three ways hackers and cybercriminals attack your network in an attempt to get what they want.

January 2020 - 3 Places You Should NEVER Cut Corners With IT

We all know how easy it is to cut corners in business; we’ve all done it somewhere. But we also know we shouldn’t. You’ll eventually have to face the consequences, whether they’re small or large. The same applies to IT. When you cut corners, the consequences to your business can be major. Here are three places where you never want to cut costs.

Don’t Let This Destroy Your Business Malware can be a confusing word. It covers a lot of different things, including viruses, worms, spyware, ransomware, Trojan horses and more. Malware in any form can destroy data, take control of your computer and cause major headaches.

2019

December 2019 - 4 Sneaky Schemes Hackers Use

Most cybercriminals love their jobs. They get to put their hacking skills to the test. In fact, many of them “compete” against one another to see who can hack into a network the fastest or who can steal the most data. They don’t care who gets hurt along the way. And in most cases, it’s small-business owners who are getting hurt.

Your choice for internet provider may be limited but for your phones – you have options: If you are like me, the phone is essential for doing business. Customer responsiveness can be the key to success for a small company. If your phone system does not make you appear bigger, more professional, and super accessible, it may be time to consider upgrading to a small business phone system that does.

November 2019 - One mistake your IT company is making

Your IT services company is one quick phone call away. This is true of a lot of businesses that outsource their IT needs through an IT services provider. While having an outsourced IT company on standby is great, a lot of the time they stay on standby. That is to say, they only get a phone call when something goes absolutely wrong – networks crash, hardware fails, data is stolen or erased and so on.

Remote employees pose a huge risk to businesses. When they connect to the Internet, whether out and about or at home, you have no idea how secure their connection is.

It has been a busy year in the tech world (isn't it always?), from the latest gadgets to improved wireless speeds and expanded coverage. So what can we expect heading into 2020?

October 2019 - Your date safe?

In any business, big or small, employees can be your biggest IT threat, and they might not even realize it. Businesses already face countless cyberthreats, like data breaches, cyber-attacks, online viruses and malicious e-mails. But despite all these outside threats, the real problem can come from the inside. One of the biggest threats to your business’s security is simply a lack of awareness on the part of your employees. It comes down to this: your employees just aren’t aware of current threats or how to safely navigate emails and the web. They might not be aware when they connect to an unsecured WiFi network or if they’re using a firewall. They may be haphazard in all things IT. There are a lot of variables.

September 2019 - Cybercriminals are plotting to hack your network

Did you know that small businesses are more likely to be targeted by cybercriminals than any other business or organization? It’s true! While we hear about major breaches on the news, we don’t get to hear the stories of the businesses that struggle with hacking attempts and cyber-attacks. Hackers love to go after small businesses for one very big reason: small businesses are less likely to invest in top-notch (or even worthwhile) cyber security. Hackers love this vulnerability.

Make a plan for your data. Google makes it easy to assign a person to your account or to automatically delete your data when you die.


August 2019 - Don’t be cheap with technology

Technology is more affordable and accessible than it’s ever been. Whatever you need is only a few clicks away, whether it’s a product or a service.

But there are still many small businesses that cheap out on their technology and IT solutions. They just don’t want to commit to quality hardware, software, security or backups – the list goes on. They go for the cheapest solutions, which often means they spend nothing at all. They don’t commit to reliable security or current software. They’re setting themselves, and their customers, up for disaster.

July 2019 - Protect your business from the #1 Security Threaty

Today, cybercrime is more than a potential threat facing your business. It’s an unavoidable force of nature.

Owners of small and midsize businesses might imagine that – lucky us! – we don’t have enough cash to justify some faceless hacker’s effort. We’d be wrong. The reality is around half of cyber-attacks go after small businesses. These don’t really get reported by the media. They’re not as flashy as a cyber-attack against a big bank or retailer. But it’s the attacks against small businesses that do the most damage. One 2016 study found that 60% of small businesses hit with a cyber-attack closed within six months.

June 2019 - 3 Strategies I Learned From Peyton to Improve My Business

Peyton Manning knows a thing or two about success. As one of the most legendary quarterbacks in the history of football, he’s reached heights few of us can ever hope to match, regardless of our field. When looking at a career as storied as Manning’s, it’s tempting to attribute his dominance to sheer innate talent and maybe some kind of preternatural work ethic. Certainly, if you ask him, he’ll tell you that these two are essential ingredients to any kind of outsized success. But there’s a third factor that we tend to overlook from the sidelines, one that has tremendous implications for our roles as business leaders: the influence of those who coach us along the way.

This is the biggest threat to your business today.  In 2019, there is no greater threat to the safety of your business than ransomware. According to a 2018 survey conducted by Datto for 2,400 managed services providers specializing in data security for small to midsize businesses, over 55% of clients had been targeted by a ransomware attack within the first six months of last year.

May 2019 - Are you prepared for the end of Windows 7?

If you’re one of the estimated 40%+ of businesses still on the outdated Windows 7 platform, consider this your wake-up call: time is nearly up for your trusty, tried-and true operating system. On January 14, 2020, Microsoft will end support for Windows 7. That means no more updates, security or otherwise, will be offered by the company from that date forward.

Emails Matters:  Are you at least doing these 4 things with yours?  When email became common in the early 90s, the business world changed. Whether we like it or not, corresponding via email consumes a significant portion of our workday. So don’t take it for granted.

April 2019 - 4 Deadly Mistakes With IT Security

For something so instrumental to the success of your business, technology can be an incredibly unstable, confusing and everchanging tool. Just when you think you’ve got a handle on the latest cyber security trend, hackers find a way to circumvent the process completely. A new patch arrives for an essential piece of software, and the next day, another patch is required to repair the vulnerabilities the previous patch created. It can seem impossible to stay on top of the constant technological arms race, much less stay relevant amid the exponentially increasing pace.

March 2019 - Are Your Employees Inviting Hackers to Hack

No matter how professional they are, members of your team – yourself included – are going to make mistakes. It’s true of every organization on earth. They’ll spill scalding coffee into the company copier. They’ll work overtime until the office is empty, then head home without thinking to arm the security system. They’ll neglect key accounts, muck up workflows and waste hours developing convoluted solutions to simple problems. And, worst of all, they may unknowingly bumble into the cyber-attack that forces your business to go belly-up for good.

In the majority of cases, that will be by design. There’s a saying in the cyber security industry, coined by renowned cryptographer Bruce Schneier: “Only amateurs attack machines; professionals target people.” When it comes to repeating the same process safely and autonomously, machines are less fallible than the average person sitting at a desk. Savvy hackers looking to boost funds from unsuspecting small businesses know this. So instead of developing a complex program that dances around the security measures baked into sophisticated modern technology, they target the hapless folks on the other side of the screen.

February 2019 - Why Your Business Is The PERFECT Target

People never think it’ll happen to them. Sure, they see the reports – 50 millionplus bundles of user data compromised by a Facebook breach; the billing information of more than 2 million TMobile users hacked by a mysterious malicious entity – but companies like those are massive, monolithic entities in American commerce. They’re decidedly big fish, not like you and your small business. According to a recent JLTHarvard Business Analytic Services survey, more than half of small business owners remain locked into this line of magical thinking, blissfully unaware of the threat cyber crime poses to the health of their organization.

January 2019 - Three Things I Learned From Robert Herjavec

Robert Herjavec was born poor in former Yugoslavia in the midst of a widespread communist reform that left little room for dissidents. He might have stayed there forever except for the fact that his father was one of these dissidents – and a vocal one at that. So much so, in fact, that he was thrown into jail 22 times for speaking out against the government. After the final time, Herjavec’s father gathered his things, his children and his wife and crossed the border into Italy. From there, he got on a boat and, like millions of immigrants just like him, made his way across the Atlantic Ocean to Canada.

But that’s not what Robert Herjavec, one of the famous investors on ABC’s Shark Tank, is known for. He’s more known for building companies out of nothing, including the massive IT security firm Herjavec Group, and turning them into multimillion-dollar successes. Watching him from the audience at a recent conference event, I was struck not only by his eagerness to share all he’s learned in the industry, but by his humility. I suppose when you’re the living embodiment of a rags-to-riches story, you gain an appreciation for exactly what it takes to realize your vision for a successful business.

Using Google's Family Link To Set Parental Controls on a Smartphone Smartphones have the potential to open up a vast world of bad content for young children, but Google has provided a free and easy way to help reduce this risk on Android smartphones, according to Consumer Reports. Using Google's Family Link app, parents will be able to limit the screen time of their children, set up limited access to apps and other content, and protect the privacy of the user.